Are you facing the challenge of not having emotion analysis from text included in your current analytics solution? Or you don’t even know how emotion analysis can revalue your business?
At Symanto, we provide an in-depth emotion analysis, and we adapt ours to proven frameworks to include more accurate insights. The result is an analysis that accurately reflects the most critical aspects of your customer’s journey.
Our emotion AI can be combined with topic analysis to understand which emotions stand out and the issues driving these emotions.
Emotion analytics predict the emotions expressed by a text. Our AI-driven emotion analysis from text reads between the lines to capture granular emotions that directly affect customer actions.
The Gartner Hype Cycle identifies the most exciting emerging technologies for enterprise architecture and technology innovation leaders.
Symanto is mentioned as an Emotion AI vendor in the following Hype Cycle 2022 reports:
Customer Experience Analytics,
User Experience,
CRM Sales Technology,
Natural Language Technologies,
Mobile Robots and Drones,
Healthcare Data, Analytics and AI,
Consumer Engagement and Experience in Healthcare and Life Sciences,
Higher Education,
K-12 Education.
With emotion analytics, you can create unique consumer insights, develop empathetic consumer strategies, and prioritise customer support.
At Symanto, we provide an in-depth emotion analysis, and we adapt ours to proven frameworks to include even more granular emotions. The result is an analysis that accurately reflects the most critical aspects of your customer’s journey.
Our emotion AI can be combined with topic analysis to understand which emotions stand out and the issues driving these emotions.
You don’t have to take it from us — find out what our clients are saying
Get in touch today and understand your data like never before.
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