SENTIMENT ANALYSIS

Reliable sentiment analysis for consumer and employee opinion

WHICH PAIN POINTS DOES OUR SENTIMENT ANALYSIS ADRESS?

Quality challenge with sentiment analysis tools leading to many false “neutral” results

Training own sentiment model is time-consuming and prone to accuracy issue

Symanto’s advanced AI technology provides you accurate and state-of-the-art text analysis that is continuously improved by our deep learning experts.

How does sentiment analysis work?

Our AI-powered sentiment analysis involves two levels:

Text-level sentiment:

Based on the overall tonality of an entire text

Topic-level sentiment:
Detects particular attitudes towards a specific topic

These unique features allow you to instantly analyse text and obtain deeper insights, so you can start making better decisions right away.

What makes our sentiment analysis unique

Highly accurate:

Our models are trained based on billions of domain and industry-specific texts, refined by linguists and domain specialists, yielding highly accurate outcomes and reduced false — neutral — results

AI-powered:

The analysis is not based only on individual terms but the entire context

Industry-specific models:

Pretrained industry models that grasp the nuances of each industry

Topic-level sentiment analysis:

Detect granular attitudes towards specific topics, not just the entire text

● Due Diligence >
● Market Insights >
● Brand Health >
● Voice of Customer >
● Human Capital >
● Product Optimisation >