HUMAN AI

Unlock deep understanding and scalable interactions with empathy-driven AI

Venn diagram showing the intersection of Business, Psychology, and Language AI.

By combining Language AI, Psychology, and Business Intelligence, we create intelligent solutions that understand language, emotions, and motivations — turning human interactions into actionable business insights.

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SOLUTIONS THAT ENABLE SUCCESS

Transformative AI Solutions to Elevate Your Business

Leverage advanced AI-driven insights, seamless omni-channel contact centre support, and agile development platforms to accelerate growth and enhance customer experience.

Insights

Provide deeper and quicker insights for better decision-making using large volume of data & AI.

AI Contact Centre

AI Contact Centre solution that covers multiple languages, 24/7 availability and handles customer queries omni-channel.

AI Accelerator

Provide capabilities in solutions development and project execution with a smooth transition to leave-behind platforms.

Symanto utilises language AI to analyse text data, revealing customer behaviour, sentiment, and communication patterns for improved decision-making and user experience.

Transforming Text Data into Insights with Language AI

LANGUAGE AI

A personality assessment chart with a radar diagram and three categories: Personality, Motivation, and Attitude. The radar shows personality traits, with Motivation and Attitude represented by bar graphs, both indicating varying levels.

Transforming Data Patterns into Operational Efficiency and Growth

BUSINESS INTELLIGENCE

Symanto utilizes transactional, demographic, and behavioural data to uncover patterns that drive strategic decisions, improve efficiency, and boost business growth.

Screen displaying a customer review with highlighted phrases such as "Products are great and all ok", "But as soon as you need the customer service... forget about any help", and "she said that she is new and doesn't know how to help me". Includes tags for brand loyalty, social NPS, personality trait, motivation, communication, and emotion.

Bridging NLP and Psychology for Deeper Customer Connections

PSYCHOLOGY

Symanto combines natural language processing and psychology to help you get a deeper understanding of your customer, create deeper emotional connections and communicate more effectively.

An infographic showing a spectrum from unstructured to structured data, with examples of data types such as text, language, text with data, and tabular data. It lists data sources like social media, reviews, call centers, chatbots, scientific reports, and employee portals. Examples of tools and platforms like Facebook, Twitter, Amazon, YouTube, Salesforce, SAP, and Crunchbase are displayed at the bottom.

Powered by Scientific Expertise

Symanto draws on the expertise of scientific researchers, granting us access to cutting-edge technology to deliver unparalleled accuracy and dependability.

Research at Symanto

Expert Network

29+ deep learning experts, psychologists, data scientists, and AI engineers collaborating on innovative projects.

Strategic Partners

Seven partnerships established with leading research institutions across Europe and the United States.

Research Output

Over 80 research papers published on various AI topics, advancing knowledge and technology in the field.